Australian Embassy
Republic of Croatia
Croatia, Kosovo

Welcome

The Australian Embassy in Zagreb is accredited to Croatia and Kosovo. Here you will find information on how to contact us, advice on the range of consular and passport services available to Australian citizens, information on visa and citizenship arrangements, and general information about Australia.

If you wish to learn more about Australian foreign and trade policy, we encourage you to explore our Department of Foreign Affairs and Trade website: www.dfat.gov.au  

If you are an Australian citizen planning to travel overseas we encourage you to check our Smartraveller website

Also you can follow us on Facebook:

  Australia in Croatia  

 

Consular, passport and notarial services

All clients require an appointment. You can book an appointment with the Embassy via our Services for Australians page or by calling the Embassy on +385 1 4891 200.

Appointments are available from 9:00 to 12:00, Monday to Friday except public holidays.

For a list of our public holidays see the About Us page

For the safety of our staff and visitors there are increased security and epidemiological requirements when coming to the Embassy.

  • All visitors to the Embassy are required to make an appointment
  • A limited number of people will be allowed entry at any one time
  • Visitors must sanitise their hands upon entry

For clients in Kosovo please click here for information on temporary passport arrangements.

 

AUSTRALIAN VIRTUAL CHALLENGE

 

DOWNLOAD THE AUSTRALIAN VIRTUAL CHALLENGE REGISTRATION FORM click here

 

 

 NOTICE - PUBLIC HOLIDAY

 

The Embassy will be closed for a public holiday on Wednesday 18 October.

Australians needing emergency assistance should call the 24-hour consular emergency service in Canberra on +61 2 6261 3305 or call the Embassy reception number which will link directly to Canberra on +385 1 4891 200.

For 24-hour Consular emergency contact:

Within Australia:  1300 555 135

Outside Australia: +61 2 6261 3305, SMS +61 421 269 08

 

Latest advice

 

For Australians travelling in or to Croatia and Kosovo

For Australians travelling in Croatia and Kosovo or planning to travel to Croatia and Kosovo, please refer to the Australian Government’s Smartraveller website for latest news and information related to your trip. You can also read the current travel advice for Croatia and for Kosovo. The travel advice is reviewed and updated regularly. If you haven’t already, we advise you to register yourself with our Embassy through the self-registration portal.

 

For international visitors travelling to Australia

For international travellers wanting to travel to Australia, please be aware that Australia has closed its borders to all non-citizens and non-residents. The closure took effect from  Friday, 20 March 2020, with exemptions only for Australian citizens, permanent residents and their immediate family, including spouses, legal guardians and dependants.

 

For Australians planning to return or for international travellers planning on to travel to Australia

Please visit the Australian Government’s Department of Home Affairs website for the latest advice in relation to travelling to Australia.

 

Consular, passport and notarial services

All clients require an appointment. You can book an appointment with the Embassy via our Services for Australians page or by calling the Embassy on +385 1 4891 200.

For the safety of our staff and visitors there are increased security and epidemiological requirements when coming to the Embassy. All visitors to the Embassy are required to make an appointment.  A limited number of people will be allowed entry at any one time and visitors must sanitise their hands upon entry. 

 

Consular emergency assistance after hours

For emergency consular assistance after hours please contact the Consular Emergency Centre in Canberra in one of the following ways:

+385 1 4891 200

+61 2 6261 3305

SMS +61 421 269 080

 

Please follow the Embassy Facebook page www.facebook.com/Australia.in.Croatia  and subscribe to www.smartraveller.gov.au for regular updates.

 

OTHER INFORMATION

 

 ACCESS TO THE EMBASSY - CONSTRUCTION WORK AT CENTAR KAPTOL

 

Please note that there are major construction works 👩‍ happening at the Centar Kaptol Shopping Centre.

The Embassy will remain open during the construction works. 

Follow the signs and notices at entry points to the Centar Kaptol Shoping Centre for directions to the Embassy.

Currently to get to the third floor, where the Embassy is located, access is only by the lift at the Nova Ves street entrance. If you are planning to park in the underground Centar Kaptol car park, you will need to take the lift from the car park to level 2, then follow the signs in the hallways to the lift that will take you to level 3 where the Embassy is located.

 

 SMARTRAVELLER WEBSITE

 

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

 

 VISA, CITIZENSHIP AND CUSTOMS ENQUIRIES

 

The Australian Embassy is unable to respond to visa, citizenship or customs enquiries. You will need visit the Department of Home Affairs’ website at www.homeaffairs.gov.au  or call the Home Affairs’ Global Service Centre number on +61 2 6196 0196, open Monday to Friday 9:00 to 17:00 (Croatian time).

You can read frequently asked questions on: https://uk.embassy.gov.au/lhlh/immi_FAQs.html

 

 

  

In a Consular Emergency

click here 

Book an appointment for

passport and notarial services

click here

Travel Advice for Croatia

click here

For  Passport information

and renewal

click here 

 

Department of Foreign Affairs and Trade Privacy Policy

To read the Department\'s Privacy Policy click here.

Employment

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