Contact us
Embassy Contact Details
Grand Centar, 5th floor
Hektoroviceva 2
10 000 Zagreb, Croatia
Telephone: +385 1 4891 200
Facsimile: +385 1 4891 216
Email: [email protected]
Embassy Office Hours
The Embassy is open from 8.30 am to 4.30 pm Monday to Friday except for public holidays (visit the About Us page).
Client counter hours are from 9:00 - 12:00 Monday to Friday except for public holidays.
PASSPORT AND NOTARIAL SERVICES
Passport and notarial services are by appointment only from 9:00 am – 12:00 pm Monday to Friday except for public holidays (see the About Us page). To book an appointment please visit our Services for Australians page or call us on+385 (0)1 4891200.
You can also contact us by email at [email protected]
Location
How to find us:
The Australian Embassy is located on the fifth floor of the Grand Centar business building. Entrance to the building is on the corner of Hektoroviceva street and Radnicka street. The building is a very short walk from the Zagreb Main Bus terminal (200m) and not far from the Main Train Station (1.5km walk). There is paid parking available all along Radnicka street and a small paid parking lot at the corner of Drziceva street and Trg Luke Botica, located 100m from Grand Centar.
Using Zagreb trams, from the Main Zagreb Square (Trg Bana Jelacica), you take the number 6 tram or from the Main Train Station you take either tram 6 or tram 2. Both of these trams stop in front of the Main Bus Terminal. You head across the road from the bus terminal, down Trg Luke Botica street, which turns into Hektoroviceva street. A short 200m walk from the tram to the end of Hektoroviceva street, the Grand Centar will be on your right.
Please note all visitors and customers coming to the Embassy must have an appointment.
Please see Google maps location to help you find us.
24-hour consular emergency service
Outside Embassy opening hours: Australians needing emergency assistance should call the 24-hour consular emergency service in Canberra on +61 2 6261 3305 or call the Embassy reception number which will link directly to Canberra on +385 1 4891 200.
For 24-hour consular assistance from within Australia, please call 1300 555 135